An association staff member with a folder talks with a player in a hooded sweatshirt in a stadium tunnel

Every injury starts a filing clock. Your panel gets it.

A member’s injury opens a workers’ comp window in one or more states. The window closes whether or not the injury was ever written down anywhere official.

From one two-year pull across two hockey leagues: 1,172 documented injuries across 62 teams.

Workers’ comp is nobody’s department.

When a member gets hurt at work, a filing clock starts. Nobody is assigned to watch it.

An association staff member with a document sits beside a player with crutches in a row of empty stadium seats
TodayWith the program
An injury is noticedOnly if it reaches a formal injury report, which it usually does not.The week it appears anywhere, including the places the association’s own wire does not carry.
Who takes itWhoever someone remembers is licensed there and has time.The attorney the association’s own rules name for that team, that state, and that benefit.
The player’s first contactA cold call from an attorney, or silence.The association’s own message, in its own words, with the player’s consent recorded.
What the association learnsComplaints, and the occasional thank-you.Filed, pending, and resolved, per attorney and per player, as counts it can show the board.

No member should lose a claim because nobody was tracking it.

A season with the program.

One member’s injury, from the day it happened to the count the board sees.

Day 0The injury.

A member leaves a game in the second period. It reaches the club’s own game notes that night, not the injury report.

Day 6 · plannedYour rule picks the attorney.

Home state and game state are both open. Rule 01 names the panel attorney with coverage in the game state.

Day 8 · plannedThe member hears from you.

The first message goes out in the association’s name and words. The member replies YES, and consent is recorded.

Day 21Filed.

The attorney opens the matter and files inside the first notice window, which would have closed on day 30.

Day 190 · plannedThe board gets a count.

Filed, pending and resolved, per attorney and per player. No chart, no note, no exam report.

Days are illustrative and the member is invented. Routing, the member message and the season report are next in the app.

Your rules pick the attorney.

Benefits differ a great deal from state to state, and an away-game injury can open a second state. The association writes its rules once.

Rules the association sets once

  • 01Home state or game state. Which state the association prefers when both are open, and when the association wants the other one.
  • 02Coverage. Which panel attorney takes which team, which state, which league.
  • 03Capacity and overflow. What happens when an attorney is full, and how the next one is chosen.
  • 04Conflicts. Firms that cannot take a team, a player, or an opponent.
  • 05Former members. How the injuries of players no longer on a roster are handled, and for how long.

The rule picks the attorney and starts the clocks. Where the claim is actually filed stays with the attorney and the player.

Routing decision / planned feature
Injury
Knee, away game
Recorded
Sep 20, 2026
Team
Based in State A
Home stateState AOpen. Panel coverage: two attorneys. Notice and claim clocks started.
Game stateState BOpen. Panel coverage: one attorney. Named by rule 01 for this benefit type.
Rule applied: the game state, where the panel has coverage and the association’s benefit preference names it. Routed to Panel attorney 3 · State B Player contact: consent requested through the association’s channel. Contact details released to the attorney on “yes”. Filing clocks tracked: 2. First notice window closes Oct 20, 2026.

Sample. States, attorneys, and dates are invented. In the briefing we run your rules against your last two seasons.

The player hears from you first.

An attorney’s first call should not be a cold one. The first message goes out as the association, and the attorney gets a player who already said yes.

The first message a member gets / planned feature
Sent by the association, in its own words
Hi Jordan, this is your players association. Our records show you were hurt in Sunday’s game. You may have a workers’ comp claim, and one of our panel attorneys can walk you through it at no cost to you. Reply YES and they’ll call you this week. Reply STOP and we won’t follow up.
YES
Consent recorded · details released to Panel attorney 3 · call due within 5 days

Sample message. The wording is the association’s to set, and its counsel approves it before anything goes out. Invented member and attorney.

Consent on your terms.

Your own channel, in language your counsel approved. Nothing goes out in an attorney’s name.

The attorney calls a player who already said yes.

Contact details attach to the routed injury only after the player agrees.

A record of every touch.

Who was contacted, when, and what they said. When a member asks, the association can answer.

See the panel working.

Filing counts per attorney and status per player, without the association handling a single case. When the board asks, there is a count to show.

Season report / planned featureScroll for filings and deadlines →
AttorneyInjuries receivedContacts madeClaims filedDeadlines metMedian days to file
Panel attorney 1State AInjuries received41Contacts made39Claims filed31Deadlines met31 of 31Median days to file9
Panel attorney 2State AInjuries received36Contacts made30Claims filed22Deadlines met21 of 22Median days to file14
Panel attorney 3State BInjuries received28Contacts made27Claims filed25Deadlines met25 of 25Median days to file7
Panel attorney 4State CInjuries received19Contacts made11Claims filed6Deadlines met5 of 6Median days to file23Review
124Injuries routed this season
84Claims filed
27Pending with an attorney
61Resolved, reported back
Figures are invented. Counts only, never a record.

Counts, never records.

Medical records stay with the attorney and the physician, under the BAA. The association sees counts and status. It never sees a chart, a note, or an exam report, and it is never in the middle of the case.

  • Which injuries were routed, to whom, under which rule.
  • Contacts made and consents recorded, with dates.
  • Claims filed, deadlines met, days to file, per attorney.
  • Filed, pending, and resolved, per player.
  • Season counts for the board and the membership.
  • A medical record, a chart, or an exam report.
  • An attorney’s notes, strategy, or work product.
  • Privileged communication between the player and counsel.
  • Settlement terms beyond the status the attorney reports.

The injury stays with the player.

A trade, a cut, or a retirement ends the attention an injury gets. It does not end the filing window. The record keeps the injury with the player, and your former-member rules keep applying. Post-career and cumulative-trauma rules differ by state, so the list carries the question to an attorney instead of answering it.

The panel’s own work runs on the same platform. Nothing is handed between vendors.

Three steps. One season.

Program pricing is set with the association. No cost to members.

01The rules session.

A working session with the person who keeps the panel list and with counsel: home or game state, coverage, overflow, conflicts, former members, and the message you send.

02The two-season lookback.

We run your last two seasons through those rules and show what would have gone where, and which filing clocks ran out with nobody assigned.

03The panel goes live.

Panel attorneys work in ClaimworksESQ. Members hear from you first. The season report starts counting.

Available today

The two-season lookback and the weekly injury report by email. For the panel, the ClaimworksESQ workflow: matter setup, records, chronology cited to the page, signing, physician referral and IME drafts.

Next in the app

Routing by your rules, the member message, and the season report. The samples on this page show the planned flow.

Start with
your panel.

Bring your panel list. We run your two-season lookback through your rules and show you the filing clocks that already ran out, before a contract is on the table.

Request a program briefing For players associations. Invented sample data on this page.
So no member’s filing clock runs out with nobody tracking it.